• Terms & Conditions

    Welcome to the 7am Probiotics website terms and conditions of use. These terms apply to all users visiting our website at www.7amprobiotics.com. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS - WITHOUT EXCEPTION.

    Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
  • 1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
  • 1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

    2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
  • 2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.
  • 2.3 We may refuse to accept an order:
    (a) where goods are not available;
    (b) where we cannot obtain authorisation for your payment;
    (c) if there has been a pricing or product description error; or
    (d) if you do not meet any eligibility criteria set out in our terms and conditions
  • 3. PRICING :

    3.1 All prices include GST (where applicable) at the current rates. On the order receipt the GST charges are shown separately.
    3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate

    4.1 If you wish to cancel your order:
    (a) you can notify us by email to [email protected] before we have dispatched the goods to you; or
    (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below. iage and insurance and other relevant charges, the appropriate

    4.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The goods must be unopened and with all packaging returned inclusive (except in the case of product defect). Unless the liability for the return lies with us, the costs of returning goods to us shall be borne by you. We reserve the right to charge a fee of not more than 20% of the MRP as a re-stocking/admin charge in circumstances where the goods have been supplied correctly and as specified in the customer order but returned with no explanation or product defect.

    4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. Goods purchased at 'sale prices' will be refunded at sale purchase price when returned outside of a normal sale period.

    4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -
    (a) in the event that the product has been used (b) to any products that by their nature have a limited lifespan, such as
    certain nutritional oils and all probiotic and prebiotic containing products of a non-ambient nature
    (c) Trade returns made without valid RMA authorisation. Please see below for trade and Practitioner customers
    The provisions within clauses 4.2, 4.3 and 4.4 do not affect your statutory rights
  • 5. LICENCE :

    5.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
    (a) no documents or related graphics on this Website are modified in any way;
    (b) no graphics on this Website are used separately from accompanying text; and
    (c) any of our copyright and trade mark notices and this permission notice appear in all copies

    5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
    5.3 Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
    5.4 Any rights not expressly granted in these terms are reserved

    6.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
    6.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

    7.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
    7.2 You are prohibited from posting or transmitting to or from this Website any material:
    (a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
    (b) for which you have not obtained all necessary licences and/or approvals;
    (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the CANADA or any other country in the world, or
    (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
    7.3 You may not misuse the Website (including, without limitation, by hacking).
    7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3. We always log the I.P. address of all site users as well as a geographic location of the originating computer and pass this information to the authorities for use in the case of fraud of any kind.

    8.1 To register with 7amprobiotics.com you must be over eighteen years of age.
    8.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
    8.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
    8.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

    10.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.